Article: ‘Best Internet Bank Award in Malaysia’

KUCHING: CIMB Bank Bhd (CIMB Bank) has been awarded the inaugural ‘Best Internet Bank Award in Malaysia’ at Global Finance’s ‘The World’s Best Internet Bank Awards’ at its 9th annual awards dinner in New York.

In a statement released from Kuala Lumpur yesterday, Global Finance Magazine’s publisher Joseph D Giarraputo remarked, “CIMB Bank’s efforts in ensuring that its internet banking platform offers customers the best possible service with the highest level of security is laudable.

“The world is becoming increasingly connected and more and more people are looking for convenience online. CIMB Bank has proved that the online facilities it offers its customers provide them just that, with no compromise to security. The bank’s win speaks volumes for its service levels and its customers’ trust in its capabilities.”

With the largest branch network in Asean of 1,109 branches as at September 30, CIMB Bank is helmed by people from the region, reaching at least 83 per cent of the Asean population, representing 89 per cent of the region’s economic growth.

Peter England, CIMB Bank’s head of retail and financial services commented, “It is an honour for us to receive this award. It is proof that all our efforts to provide a safe online platform for our customers to both transact and interact with the bank are recognised.

“CIMB Clicks, our online banking platform, has gained great traction in its uptake and as such, it is important that it consistently exceeds customers’ expectations for online banking. This award will spur us on to take it to greater heights.”

A total of 233 individual banks from around the world entered submissions to be considered for the best Internet bank in various categories where winners were selected based on the strength of their strategy for attracting and servicing online customers, success in getting clients to use web offerings, growth of online customer base, breadth of products offered, evidence of tangible benefits gained from internet initiatives, as well as web site design and functionality.

New York-based Global Finance is a monthly magazine founded in 1987, with offices in London, Rio de Janeiro and Milan. Its mission is to help corporate leaders, bankers and investors chart the course of global business and finance. With a circulation of 50,050, Global Finance magazine is audited by the Business Publications Audit of Circulations, and has readers in 163 countries.